Privacy Policy

At kk1, we take the privacy and security of your personal information seriously. This Privacy Policy explains what data we collect when you use our online casino, cricket betting, slots, and live gaming services, why we collect it, how it is processed, and what rights you hold over your own information.

By accessing or using the kk1 platform — whether through a mobile browser, the kk1 Casino section, or any other service offered at kk1.lat — you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, we advise you not to use our services. This policy applies to all users including registered account holders, guests browsing the site, and individuals interacting with our customer support team.

1. Information We Collect

When you register for an account, make a deposit, place a bet, or contact our support team, kk1 may collect the following categories of personal information:

• Identity data: full name, date of birth, national ID or passport number (for verification purposes)
• Contact data: email address, mobile phone number, and city of residence (Dhaka, Chittagong, Sylhet, Khulna, etc.)
• Financial data: payment method (bKash, Nagad, Rocket, Upay, bank transfer), transaction history, deposit and withdrawal records
• Technical data: IP address, device type, browser type and version, operating system, and session duration
• Usage data: pages visited, games played, bet amounts, bonus claims, and interaction logs within the kk1 platform

We collect this information directly from you when you provide it, automatically when you use our platform, and occasionally from third-party identity verification or payment processing providers. We do not collect sensitive categories of data such as health records, political opinions, or religious beliefs.

2. How We Use Your Information

kk1 uses the personal data we hold about you for the following purposes only. We do not use your data for any purpose that is incompatible with those listed below without first informing you and, where required, obtaining your consent:

• To create and manage your kk1 account, including verifying your identity in compliance with anti-money-laundering obligations
• To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported Bangladeshi payment methods
• To deliver, personalise, and improve our casino, cricket betting, and slots services to better serve the Bangladesh market
• To monitor for fraud, money laundering, underage gambling, and other prohibited activities to keep the platform safe for all users
• To comply with our responsible gaming obligations, including enforcing deposit limits, self-exclusion requests, and 21+ age restrictions
• To send account-related notifications such as deposit confirmations, withdrawal updates, and security alerts — only where you have not opted out

3. Legal Basis for Processing

kk1 processes your personal data under one or more of the following lawful bases, consistent with internationally recognised data protection principles:

• Contractual necessity: processing required to provide the services you have signed up for, including account management and payment processing
• Legitimate interests: fraud prevention, platform security, and improving our services in ways that do not override your fundamental rights
• Legal obligation: where processing is required to comply with applicable laws, including AML and responsible gaming regulations
• Consent: where you have explicitly agreed to receive optional communications such as promotional offers or newsletters

4. Sharing Your Information

kk1 does not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing use. We may share limited personal data with the following categories of trusted partners solely to deliver our services:

• Payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — solely to complete your financial transactions
• Identity verification providers — to confirm your age (21+ requirement) and authenticate your identity per our KYC procedures
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt) — to the extent required to deliver their gaming content on the kk1 platform
• Regulatory and law enforcement authorities — where we are legally required to disclose data, such as in response to a valid court order or anti-fraud investigation

In every case where data is shared with a third party, kk1 requires those parties to handle your information with equivalent levels of care, security, and confidentiality. We do not permit third parties to use your data for their own purposes beyond the scope defined in our agreements with them.

5. Payment Data and Financial Security

When you make a deposit or withdrawal on kk1 using bKash, Nagad, Rocket, Upay, or a bank card, the actual transaction is processed by the respective payment service provider under their own terms and privacy policies. kk1 receives a confirmation of the transaction and records the amount, method, and timestamp for your account history — but we do not store your full bKash PIN, bank card number, or account credentials on our servers.

All financial records are retained for a minimum of five years in order to meet anti-money-laundering record-keeping obligations. Transaction records are accessible only to authorised kk1 compliance and finance staff, or to regulatory authorities when legally required. If you believe any transaction on your account is incorrect, contact our support team immediately at [email protected].

6. Cookies and Tracking Technologies

kk1 uses cookies and similar lightweight tracking mechanisms to keep our platform functional, secure, and user-friendly. We do not use invasive third-party advertising trackers. The types of cookies we use are:

• Essential cookies: required for basic platform functions such as maintaining your login session and remembering your language preference
• Analytics cookies: help us understand how users navigate the site (pages visited, session length, error rates) so we can improve the platform experience
• Preference cookies: store your display settings, such as selected language (English or Bengali) so your choice persists between sessions

You can disable non-essential cookies at any time through your browser's privacy settings. Note that disabling essential cookies may impair the normal operation of your kk1 account and some features may become unavailable.

7. Data Retention

kk1 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with our legal and regulatory obligations. General retention periods are as follows: active account data is retained for the lifetime of your account plus a minimum of five years after closure; transaction records are kept for a minimum of five years for AML compliance; technical and usage logs are typically retained for 12 months; and marketing consent records are kept until you withdraw consent.

When your data is no longer required, we securely delete or anonymise it using industry-standard methods. Anonymised aggregated data (with no ability to identify any individual) may be retained indefinitely for statistical and platform development purposes.

8. Your Rights Over Your Personal Data

As a user of the kk1 platform, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe:

• Right of access: you may request a copy of all personal data we hold about you, free of charge
• Right of rectification: you may ask us to correct any inaccurate or incomplete personal data we hold about you
• Right to erasure: in certain circumstances you may ask us to delete your personal data, subject to our legal retention obligations
• Right to restrict processing: you may ask us to pause the processing of your data while a complaint or correction request is being resolved
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing

We will always verify your identity before acting on a data rights request to prevent unauthorised access to your information. Some requests may be subject to limitations where our legal obligations require us to retain certain data regardless of your request.

9. Security Measures

kk1 implements a range of technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These include SSL/TLS encryption for all data in transit, server-side encryption for stored sensitive data, access controls limiting staff access to data on a need-to-know basis, regular internal security reviews, and session timeout mechanisms to protect idle accounts.

While we take your data security seriously and apply strong protective measures, no platform can guarantee absolute security over internet-based transmissions. If you suspect your kk1 account has been compromised or you notice any unusual activity, please contact our support team immediately and change your password without delay.

10. Protection of Minors

kk1 is strictly an adult-only platform. All users must be 21 years of age or older to register an account or participate in any betting or gaming activity. We do not knowingly collect personal data from individuals under the age of 21. During registration and KYC verification, we take active steps to confirm the age of our users. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, void any associated transactions, and securely delete the personal data in question. If you believe a minor has accessed the kk1 platform, please notify us immediately at [email protected].

11. Changes to This Privacy Policy

kk1 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make a material change to this policy, we will update the 'Last updated' date shown at the top of this page and, where appropriate, notify registered users via their registered email address.

Your continued use of the kk1 platform after any such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kk1 handles your personal data, our support team is available to assist you. We aim to respond to all privacy-related enquiries within 5 business days.

Email us at: [email protected]